Richmond's businesses trade across the Pacific and serve a largely Chinese-speaking community, so their customers often live on WhatsApp and expect service in their own language. Telnyx supports WhatsApp Business alongside voice and SMS, which makes it a natural fit, and a cheap one. We build it for Richmond.
What we build with Telnyx in Richmond
- WhatsApp Business messaging and calling on one number.
- Multilingual voice answering for a Chinese and English customer base.
- SMS for order, shipping and pickup updates.
- Numbers provisioned locally, plus international reach for cross-border trade.
The services that fit a Richmond business
For import, export and retail businesses near YVR, the phone and the chat thread cross both languages and borders. Telnyx puts WhatsApp, voice and SMS in one place, so a customer can reach you the way they already communicate, without you paying enterprise rates for the privilege.
Why work with a local partner
We are close by, we understand the multilingual reality here, and we run Telnyx in production ourselves. You get a team that has shipped this, not one figuring it out on your budget.
Frequently asked questions
Can customers reach us on WhatsApp?
Yes. Telnyx supports WhatsApp Business, and we set up both messaging and calling on it.
Can voice and chat work in Chinese?
Yes. We set up multilingual handling so customers get served in their language.
Can it handle cross-border numbers?
Yes. We provision local and international numbers for businesses trading across the Pacific.